Terms & Privacy Policy
Kidmans Partners® website ("the Website"). This Website is owned and operated by Kidmans Partners Pty Ltd ABN 49 143 987 222 ("Kidmans Partners"). Your access to the Website is subject to these terms of use, the Kidmans Partners Privacy Policy, and disclaimers of specific parts of the Website ("Terms of Use").
Your use of the Website constitutes your agreement to the Terms of Use. You can review the Terms of Use by following links labelled "Terms of use" at various points within the Website.
Location of Server
The Website is hosted from a server located in the State of Victoria, Australia. All data stored on the Website is stored Victoria, Australia.
Accuracy of Information
The information on the Website is provided to you "as is" by Kidmans Partners in good faith and has been derived from sources believed by Kidmans Partners to be reliable and accurate at the time of providing it. Kidmans Partners does not guarantee the accuracy of information on the Website.
To the extent permitted by law, Kidmans Partners and its employees, agents and authorised representatives exclude all liability for any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on, any information on the Website whether or not caused by any negligent act or omission. If any law prohibits the exclusion of such liability, Kidmans Partners hereby limits its liability, to the extent permitted by law, to the resupply of the said information.
Not a recommendation, offer or invitation to invest
The information on the Website is not intended to be a recommendation, offer, or invitation to take up securities or other financial products by any company or person. This information is general advice only and does not take into account your or any particular investor's particular circumstances. You should always consult your Count adviser for advice that addresses your specific needs and situation before making investment decisions.
You should seek professional advice as to the implications of particular investment decisions and options.
The Australian Position Only
The information contained in this Website relates only to Australia and not to any other country. Any references to dollars are references to Australian dollars, unless otherwise specified.
Links to other sites
Kidmans Partners has not reviewed any of the websites which link to this Website or to which this Website links. Kidmans Partners is not responsible for the content of any other websites or pages linked to or linking to this Website. Kidmans Partners does not endorse or otherwise sponsor such links. Such links are provided solely for your convenience and information. Following links to any other websites or pages shall be at your own risk.
There are links from the Website to online services provided by Sanford Securities Ltd ("the Sanford Site"). These are provided by and subject to the Sanford's conditions of use.
Linking Policy and Trade mark notice
You may only provide a link to this Website from a website provided that you link to the home page (http://www.kidmanspartners.com.au), and use as the linking text "Kidmans Partners". To link in any other way, you must first obtain the permission of Kidmans Partners manish.sundarjee@kidmanspartners.com.au (no spam please).
Copyright
© Kidmans Partners Pty Ltd ABN 49 143 987 222 and contributors. The material on this Website is protected by Australian Copyright Legislation and in copyright legislation in other countries.
You may view this Website and its contents using a web browser. You may make copies of portions of this Website solely for your own information, research or study provided that you do not modify the copy from how it appears on the Website and include the copyright notice appearing above on the copy that you make.
Save for the foregoing, you must not reproduce, frame (by whatever means), link to or otherwise use any of the material on the site without first obtaining the written permission of Kidmans Partners manish.sundarjee@kidmanspartners.com.au (no spam please), or unless specifically permitted by the Copyright Act 1968 (Cth) or similar copyright legislation.
STATEMENT OF PRIVACY POLICY – August 2009
Protecting your personal information is important
Kidmans Partners respects your privacy and is committed to protecting your privacy. At Kidmans Partners, we understand the importance you attach to information that identifies you (your 'personal information') and we want to help you protect it.
We are bound by, and committed to supporting, the National Privacy Principles (NPPs) set out in the Privacy Amendment (Private Sector) Act 2000.
The information set out below provides an overview of how we will protect your privacy.
What personal information we collect about you
In the course of our activities, we collect and hold personal information about you. Your personal information is collected for the purpose of providing you with the service(s) you have requested. The nature of personal information we collect from you will depend on what you have provided us with. Generally the type of personal information we collect includes your name, your mailing address, telephone number, e-mail address, date of birth, marital status, your partner's name and date of birth, income and other financial details, employment details and credit history.
We collect most personal information about you, directly from you. We will only collect personal information from you that is necessary for one or more of our functions and activities. We will only collect personal information from you by lawful and fair means, without being unreasonably intrusive, such as when you fill in the Financial Needs Analyser, subscribe to our investment newsletters, register for Voyager®, visit our website, deal with us over the telephone, send us a letter, have contact with us personally etc.
At or before the time we collect personal information from you, we will take reasonable steps to inform you who we are and how to contact us, why we are collecting that personal information, your ability to access the information, who else we might disclose that personal information to, any laws requiring the information to be collected and what will happen if you do not provide personal information to us.
Wherever it is lawful and practicable, we will give you the option of not identifying yourself or not providing personal information when dealing with us. However, failure to provide full and complete information we request may mean that we are unable to provide you with the services you have requested completely and properly.
Once we hold your personal information we will take reasonable steps to keep it accurate, complete and up-to-date.
What about sensitive personal information?
In certain circumstances such as when completing a Financial Needs Analyser we may request sensitive information such as health details from you. We may also ask for sensitive information where it is required by law. In either case, we may collect personal information incidentally. By providing us with unsolicited sensitive personal information incidentally, you consent to us using the information subject to applicable laws. Collecting this information allows us to effectively provide our clients with financial products and services including (but not limited to):
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life insurance advice and products protecting against risk |
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investment products to build wealth |
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superannuation and retirement income products to provide for retirement |
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lending and leasing services and products |
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financial planning advice and other services to help individuals understand their financial needs and make financial and investment decisions |
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management of investment assets such as shares |
How do we use your personal information and who may we disclose it to?
We will use the information you provided for the purpose of providing you with the service(s) you have requested. Your personal information will be used for the purposes of which it was collected, except where you consent to us using that personal information for another purpose:
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where the other purpose is related to the main purpose and you would reasonably expect us to use the personal information for that other purpose, or |
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where it is permitted or required by law, or we reasonably believe it is necessary on health and public safety grounds to use the personal information for another purpose. |
We will not disclose your personal information unless the disclosure:
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Is required, or allowed under law, or in connection with legal proceedings; |
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Has your consent (expressly or implied); or |
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Is to organisations with whom we have a business relationship and who are bound by strict confidentiality. For example, those authorised by us to provide limited financial, administrative and other services on behalf of us. We will only provide these organisations the information they need to deliver the service. You agree that not all recipients of your personal information may have privacy policies equivalent to Count's and you consent to the disclosure of your personal information for those purposes. |
Your personal information may be disclosed to:
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Product providers you were placed in by your Count Financial Adviser |
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Other areas within Count Financial Limited and any related entities which provide financial and other services |
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Financial planners, brokers and those who are authorised by Count Financial Limited to review customer' needs and circumstances from time to time |
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Anyone authorised by you, as specified law or the contract |
Generally, we require that organisations outside Kidmans Partners Pty Ltd and Count Financial Limited who handle or obtain personal information as service providers to Kidmans Partners acknowledge the confidentiality of this information, undertake to respect any individual's right to privacy and comply with the National Privacy Principles and this policy.
From time to time, Kidmans Partners Pty Ltd and its related entities may also use your contact details for marketing communications activities. We respect your choice to opt out of these activities. Should you decide you do not wish to receive marketing or promotional material from us at any time, please let us know by sending us an e-mail at manish.sundarjee@kidmanspartners.com.au (no spam please) or write to us at PO Box 718, Balwyn VIC 3103 or call us on (03) 9836 2900.
Will we share your personal information to outside parties?
We will not disclose your personal information unless the disclosure :
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is required, or allowed under law, or in connection with legal proceedings; |
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has your consent (expressly or implied); or |
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is to organisations with whom we have a business relationship who are bound by strict confidentiality. For example, those authorised by us to provide limited financial, administrative and other services on behalf of us. We will only provide these organisations the information they need to deliver the service. You agree that not all recipients of your personal information may have privacy policies equivalent to Count's and you consent to the disclosure of your personal information for those purposes. |
Access to your personal information
You can request us to provide you with access to personal information we hold about you. We may allow an inspection of your personal information in person, or provide copies or a summary of relevant documents, depending on what is the most appropriate in the circumstances. Any charge we make for providing access will be reasonable and will not apply to lodging a request for access.
Your request to access your personal information will be dealt with in a reasonable time. Note that we need not provide access to personal information if a request is frivolous, or where to provide access would pose a threat to health or public safety, unreasonable interference with another person's privacy, or be a breach of the law. If we refuse access, we will provide you with reasons for doing so.
Accuracy
To enable us to keep our records properly, please notify us if you believe that any information we hold about you is inaccurate, incomplete or out of date and we will take reasonable steps to ensure that it is corrected. You can notify us by sending us an e-mail at manish.sundarjee@kidmanspartners.com.au (no spam please) or writing to us at PO Box 718, Balwyn VIC 3103 or calling us on (03) 9836 2900 and we will take reasonable steps to ensure that it is corrected.
Use of cookies on our website
Like most websites, our website uses cookies to improve the functionality. When you visit our website, details about your visit, such as time and date, pages accessed, duration of visit and type of browser may be recorded. This information is collected for statistical purposes only and as such cannot identify you individually.
The cookies used on Kidmans Partners website are non-persistent, which means that when your browser is shut down, the cookies are automatically deleted. Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you can change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.
Our security procedures
Kidmans Partners takes your privacy and the privacy of its affiliates and their clients very seriously. We will take reasonable steps to protect any personal information you provide to us from misuse, loss or unauthorised access, modification and disclosure. We will also de-identify and destroy the personal information we hold about you once our legal obligations cease. Our security procedures are reviewed from time to time and we update them when relevant.
When you register for secure parts of our website such as Client Document Portal, you will be issued with a password. In addition, you may be asked to nominate a password in other sections of our website. Your password is essential to accessing your information, therefore you should keep it secured and change it periodically.
You should also ensure that once you have finished accessing the secure parts of our site, you log off completely.
Identifiers
We will not adopt as our own, any identifiers you may provide to us such as TFNs, Medicare numbers etc.
Kidmans Partners website has provided links to other sites for you to access. You should be aware that these other sites are not subject to our privacy standards and procedures. You will need to contact them directly to ascertain their privacy standards.
Changes to our Privacy Policy
This information relates to our current Privacy Policy. From time to time, we may vary this policy for any reason. We will publish any changes on this website. This Privacy Policy was last amended on August 2009.
Complaints Resolution
Kidmans Partners is committed to providing a fair and responsible system for the handling of complaints from parties whose personal information we hold. We will address any concerns you have through our complaints handling process. If you have any concerns regarding the way we have handled your privacy please send us an e-mail at manish.sundarjee@kidmanspartners.com.au (no spam please) or write to us at PO Box 718, Balwyn VIC 3103. However, if you wish to take matters further, you may refer your concerns to the Office of the Federal Privacy Commissioner.
Contact us if you wish to discuss our privacy policy
If you seek further information regarding this Privacy Policy or have any concerns about your privacy, please contact us by :
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E-mail at manish.sundarjee@kidmanspartners.com.au (no spam please), or |
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Writing to us at PO Box 718, Balwyn VIC 3103 or |
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Telephone on (03) 9836 2900 |
